Monday, June 13, 2011

FAQs - WiFi

City of Boroondara Library Service WiFi Information

We have public Wireless Internet (WiFi) access at Ashburton, Balwyn, Hawthorn and Kew libraries.

The service is also accessible in the Ashburton (Copland Room), Balwyn and Kew (Phyllis Hore Room) meeting rooms.

This service is only available to library members.

Anyone can join the library (either online or at the Information Desk) as long as they have a Victorian postal address.

To use the service patrons simply need to ensure their laptop is wireless enabled and look for the connection called [Branch] Library.

On connection, you need to open a web browser where you will be asked to agree to the terms and conditions by logging in using library ID number and PIN. The hours of operation are from 6am to 11.55pm, 7 days a week. The service is speed limited to 256kbps/512kbps per user. Speed may slow down at peak times.

The service is provided to enable use of the World Wide Web. As such, only http and https protocols are permitted.

Patrons using email through a client such as Outlook will be able to receive email but not send it.

Patrons who are debarred, banned or banned from the Internet will not have access.

This is a 'self serve' service. Whilst we will endeavor to maintain access at all times, we do not guarantee it and are not liable for anything that may occur or fail to occur as a result of our WiFi service being inoperable for any reason.